--- title: Complaint Form Template | Paperform description: Use this customer complaint form template to receive their complaints and feedback. Customise as needed. Try it for free now! url: "https://paperform.co/templates/complaint-form" type: static generatedAt: "2026-04-04T00:43:34.091Z" --- [← Back to free form templates](/templates/) ![Complaint Form](https://img.paperform.co/fetch/f_webp/https://d3gw2uv1ch7vdq.cloudfront.net/content/form_templates/assets/complaint-form.png) [Preview](https://qjaf9wjb.paperform.co) [Use this template for free](/create?ai-template=complaint-form) [Contact Forms](/templates/category/contact/)[Request Forms](/templates/category/requests/)[Complaints & Grievances](/templates/category/complaints/)[Small Business Forms](/templates/category/small-business/)[Feedback & Evaluation Forms](/templates/category/feedback/) [Customer Service & Support](/templates/industry/customer-service/) About this free form template ### Complaint Form Template While complaints can be one of the most confronting aspects of managing a business, the manner in which you handle negative feedback has the ability to turn that negative perception into a positive one. Use this professional complaint form to receive feedback from customers, identify their pain points and address their concerns via email responses. Embed it to your website or send directly to customers who express interest in submitting a formal complaint. You can customise the design of this form - including colours, typography and images - as well as questions to suit your needs. You can also connect this form with your favourite apps to share feedback with your team, contact respondents and/or manage complaint tickets. #### Key Features This template is designed to help you collect information efficiently and professionally. It includes carefully crafted questions and fields that gather all the essential details you need. #### Why Use This Template - **Save time**: Start with a pre-built structure instead of creating from scratch - **Professional design**: Looks polished and trustworthy to respondents - **Easy customization**: Modify fields, colors, and branding to match your needs - **Mobile-friendly**: Works seamlessly on all devices #### How to Use This Template 1. Click "Use this template" to import it into your Paperform account 1. Customize the questions and fields to match your specific requirements 1. Adjust the design and branding to reflect your organization 1. Share the form link or embed it on your website 1. Start collecting responses and managing submissions #### Customization Options Paperform's visual editor makes it easy to: - Add or remove questions - Change colors, fonts, and images - Set up conditional logic to show/hide fields - Configure email notifications and integrations - Accept payments if needed Get started today and create a professional form in minutes. Built for growing businesses, trusted by bigger ones. Trusted by 500K+ business owners and creators, and hundreds of millions of respondents. ![Capterra - 4.8 out of 5](/images/capterra-st.jpg) ![Trustpilot - 4.8 out of 5](/images/trustpilot-st.jpg) ![G2 - 4.8 out of 5](/images/g2-st.jpg) [Try Paperform free now](/register) ## More templates like this [![Phone Repair Request Form](https://img.paperform.co/fetch/f_webp/https://d3gw2uv1ch7vdq.cloudfront.net/content/form_templates/assets/phone-repair-request-form.png) ### Phone Repair Request Form Use this online form to collect leads for your phone repair business.](/templates/phone-repair-request-form/) [![Call Back Form](https://img.paperform.co/fetch/f_webp/https://d3gw2uv1ch7vdq.cloudfront.net/content/form_templates/assets/call-back-form.png) ### Call Back Form Enable your customers to request a call back through this simple online form.](/templates/call-back-form/) [![Consultation Form](https://img.paperform.co/fetch/f_webp/https://d3gw2uv1ch7vdq.cloudfront.net/content/form_templates/assets/consultation-form.png) ### Consultation Form Collect client consultation requests through this online form.](/templates/consultation-form/) [![Ecommerce Refund Request Form](https://img.paperform.co/fetch/f_webp/https://d3gw2uv1ch7vdq.cloudfront.net/content/form_templates/assets/ecommerce-refund-request-form.png) ### Ecommerce Refund Request Form Simplify ecommerce refunds with Paperform's refund request form. Gather account details, automate refunds, and enhance your customer support.](/templates/ecommerce-refund-request-form/) [![Human Resources Complaint Form](https://img.paperform.co/fetch/f_webp/https://d3gw2uv1ch7vdq.cloudfront.net/content/form_templates/assets/human-resources-complaint-form.png) ### Human Resources Complaint Form Our ready-to-go human resource complaint form template offers the employee the opportunity to voice a concern they have. Click 'use template' to get started.](/templates/human-resources-complaint-form/) [![IT Request Form](https://img.paperform.co/fetch/f_webp/https://d3gw2uv1ch7vdq.cloudfront.net/content/form_templates/assets/it-request-form.png) ### IT Request Form Create an online IT request form for your company with this template.](/templates/it-request-form/) [![Meeting Request Form](https://img.paperform.co/fetch/f_webp/https://d3gw2uv1ch7vdq.cloudfront.net/content/form_templates/assets/meeting-request-form.png) ### Meeting Request Form Use this template to create a meeting request form.](/templates/meeting-request-form/) [![Suggestion Box Form](https://img.paperform.co/fetch/f_webp/https://d3gw2uv1ch7vdq.cloudfront.net/content/form_templates/assets/suggestion-box-form.png) ### Suggestion Box Form Collect suggestions and feedback from your customers through this online form.](/templates/suggestion-box-form/) [![Client Consultation Form](https://img.paperform.co/fetch/f_webp/https://d3gw2uv1ch7vdq.cloudfront.net/content/form_templates/assets/client-consultation-form.png) ### Client Consultation Form Use this form to collect consultation requests from your clients.](/templates/client-consultation-form/) [![Commercial Pest Control Inquiry Form](https://img.paperform.co/fetch/f_webp/https://d3gw2uv1ch7vdq.cloudfront.net/content/form_templates/assets/commercial-pest-control-inquiry-form.png) ### Commercial Pest Control Inquiry Form Professional inquiry form for commercial pest control services. Collect facility details, pest information, infestation severity, treatment preferences, and service requirements to provide accurate quotes.](/templates/commercial-pest-control-inquiry-form/) [![Construction Project Consultation Request Form](https://img.paperform.co/fetch/f_webp/https://d3gw2uv1ch7vdq.cloudfront.net/content/form_templates/assets/construction-project-consultation-request-form.png) ### Construction Project Consultation Request Form Schedule a free consultation for your construction project. Share your project details, design ideas, budget, and timeline to help us prepare for your discovery call.](/templates/construction-project-consultation-request-form/) [![Contact Information Form](https://img.paperform.co/fetch/f_webp/https://d3gw2uv1ch7vdq.cloudfront.net/content/form_templates/assets/contact-information-form.png) ### Contact Information Form Allow your customers to easily provide their personal details with this form.](/templates/contact-information-form/)