---
title: Why is my respondent's signature image black? | Paperform Help Center | Paperform
description: Sometimes when you open a signature image directly from the dashboard, it appears to be completely black. The signature will be visible if you save the file to your computer and then open it directly.
url: "https://paperform.co/help/articles/signature-image-black"
type: static
generatedAt: "2026-04-04T00:42:03.072Z"
---

Why is my respondent's signature image black?
### Submissions

Paperform supports [e-signatures](https://paperform.co/help/articles/esignature-field/). When one is captured, it's stored in your [Paperform Results](https://paperform.co/help/articles/analytics-guide/) dashboard as a URL pointing to the image of the signature. Sometimes, when you open the image directly from the dashboard, it *can* look like a black page with nothing on it.

The reason the signature may appear empty is usually because the image is transparent, and some browsers will display transparent images with a dark background by default. You can resolve this by saving the image with the right-click menu in the middle of the page.

> Signature fields on Paperform are exclusively available with selected [pricing plans](https://paperform.co/pricing/).

### Related Articles
  [How do I add an e-signature to my form?  You can capture e-signatures on selected plans with the Signature field. To use this feature, begin by creating a new question field, then change the type to "Signature" using the dropdown list provided.](/help/articles/esignature-field/)
[What size limits are there on file and image uploads?  There are size limits on files your respondents upload to forms, depending on your plan.](/help/articles/what-size-limits-are-there-on-file-uploads/)