How do I charge my customers fees/taxes on my form?

You can add fees or taxes to your form, either:

  1. For fixed fees (e.g. postage), we recommend using a Price field.
  2. For a percentage tax on charges, you can set a value for "Payment tax percentage" under Configure → Payments, or with Custom Pricing Rules.
  3. For a percentage tax on Stripe subscriptions created through Paperform, you can also set a value for "Subscription tax percentage" under Configure → Payments. Note that subscriptions are handled independently of normal charges.
Percentage tax & Subscript tax percentage setup

Gotchas

  • To set a value for "Subscription tax percentage" you need to have connected a Stripe payment account to your form.

Related Articles

How do I set up Custom Pricing Rules?
Need to create pricing dependant upon your customers needs? Offering services that need to have fees built in? We’ve got you covered with Custom Pricing Rules.
How can I add and configure a Price field on my form?
Our Price field is great for taking simple payments. You can charge a fixed amount, or capture an amount specified by the respondent (e.g. donations).
How can I add complex tax to my form?
You can use custom pricing rules to conditionally add complex tax to your forms.