---
title: Analytics aren't working properly on my form | Paperform Help Center | Paperform
description: Having trouble with analytics on your form? This troubleshooting article has some easy steps you can take to resolve common issues with Google Analytics and Facebook Pixel.
url: "https://paperform.co/help/articles/analytics-arent-working-properly-on-my-form"
type: static
generatedAt: "2026-04-04T00:42:00.776Z"
---

Analytics aren't working properly on my form
### Analytics

Having trouble with analytics on your form? Here are a few steps you can take to resolve common issues with Google Analytics and Meta Pixel.

## When I test my form I can't see the events in GA / Pixel

 - Verify that your tracking IDs and/ or codes are correctly set-up in your form editor (Configure → Analytics).
 - Be patient! Events *can* take up to 24 hours to appear in some analytics platforms.
 - Check your browser settings and extensions. In particular, check if your browser has "Do not track" enabled, or if you are using an Advertising or Tracking blocking extension.
 - Use a Chrome extension to debug your analytics:

 - [Google Analytics Debugger](https://chrome.google.com/webstore/detail/google-analytics-debugger/jnkmfdileelhofjcijamephohjechhna)
 - [Meta Pixel Helper](https://chrome.google.com/webstore/detail/meta-pixel-helper/fdgfkebogiimcoedlicjlajpkdmockpc)

There are a lot of things that can cause events to not appear in your analytics platform. These steps will help you identify the possible cause:

## My analytics numbers don't match my form submissions

Paperform honors browser "Do Not Track" instructions, and therefore if your form respondents have this option enabled we won't trigger analytics events for those submissions. These settings may be purposefully enabled by the user, or managed by third-party applications and extensions (such as ad/ tracking blockers).

Deleting submissions or resetting analytics from your Paperform dashboard will also not update your third-party analytics tracking, and thus you may have a lower number of submissions than expected on your Paperform dashboard.

If you're still having issues with your analytics, our support team is happy to help! Contact us via live chat (bottom-right of your screen) or email [support@paperform.co](mailto:support@paperform.co)

### Related Articles
  [How do I set up Google Analytics?  It’s easy to add Google Analytics to any of your Paperform forms! Follow these instructions to get started.](/help/articles/how-to-setup-google-analytics/)
[How do I set up Meta Pixel (formerly Facebook Pixel)?  Add the Pixel ID to your form under Configure → Analytics → Facebook Pixel.](/help/articles/meta-pixel/)
[How do I get analytics working on my embedded form?  Having trouble with analytics on your embedded form? This troubleshooting article has some easy steps you can take to resolve common issues.](/help/articles/analytics-arent-working-on-my-embedded-form/)
[Can I export my Paperform analytics?  Paperform analytics are available on select plans and can be exported as a CSV file via the Analytics page of any form.](/help/articles/can-i-export-my-paperform-analytics/)
[How do I access Paperform Analytics?  Paperform analytics comes with select pricing plans and can be accessed from the submissions page of a form.](/help/articles/form-analytics/)
[How do I set up custom analytics scripts?  We support Facebook Pixel & Google analytics for all plans, as well as third-party analytic scripts for Pro & Agency plans.](/help/articles/how-to-set-up-custom-analytics-scripts/)